FAQ

1. What is  Bettsiddy Collections and what do they sell?
Bettsiddy Collections is an online shopping and retail store specializing in curated fashion, beauty, and lifestyle products sourced through reliable dropshipping partners. We offer trendy, high-quality items at affordable prices, delivered directly to your doorstep with ease and convenience.

2. Do you have a physical store?
No, we operate 100% online to keep costs low and pass the savings on to you.

Orders & Shipping

3. How long does shipping take?
Shipping times vary depending on your location and the supplier. Typically, it takes 7–20 business days.

4. How can I track my order?
Once your order ships, we’ll email you a tracking number with a link to follow your package.

5. Why did I receive only part of my order?
To speed up delivery, items may ship separately if they come from different suppliers.

6. Can I change or cancel my order after placing it?
We process orders quickly, but contact us within 24 hours to request changes or cancellations.

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Returns & Refunds

7. What’s your return policy?
We offer returns within 30 days for most items. Please contact us for return instructions.

8. What if I receive a damaged or wrong item?
Contact us within 7 days of delivery with photos, and we’ll resolve the issue promptly.

 

Products & Inventory

9. Are your products always in stock?
We do our best to update stock levels, but availability depends on our suppliers. If an item is out of stock, we’ll notify you immediately.

10. Are your products high quality?
We partner with trusted suppliers and aim to provide excellent quality, though products may differ slightly from images due to manufacturing variations.

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Payments & Security

11. What payment methods do you accept?
We accept major credit cards, PayPal, and other secure payment gateways.

12. Is my payment information secure?
Yes, our site uses SSL encryption and secure checkout providers to keep your data safe